Production AI Adoption Case
AI adoption program
Licensed AI tools were available, but usage and measurable impact varied. A structured adoption program lifted completed comparable work items across a 9-team organization.
- Challenge
- AI tools were available, but usage and measurable impact varied across teams.
- Intervention
- Use-case discovery, enablement sessions, workflow guidance, selecting and guiding AI champions, AI certification programs, a shared team chat for discussions and questions, monthly surveys, regular news sharing, usage review and productivity tracking.
- Measurement
- A fixed 10-month comparison window across a 9-team organization. Productivity was measured as completed comparable work items per person over the estimated implementation period, with a stable Definition of Done.
- Result
- Teams saw roughly 14% - 30% more completed comparable work items per person versus the baseline window, depending on workflow and role.
- Next step
- The findings were used to identify repeatable workflows and scaling opportunities.
- 9-team
- Organization
- 10-month
- Measurement period
- 14% - 30%
- Productivity improvement
Results varied by team, workflow and adoption maturity.
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